[Gazette Blog Editor's note: In our ongoing quest to discourage consumers from shopping at Walmart, we offer the following post. You may not have a WinCo in your area, but chances are you have a Costco. We do not have to support a chain like Walmart, whose employees subsidize low prices with meager pay and few benefits.]
By Bryce Covert
Think Progress/News Report
nationofchange.org
WinCo, a small, employee-owned grocery store chain based in Boise, Idaho, is able to beat Walmart’s prices on goods while providing its employees with good benefits.
The company, which will soon have close to 100 stores with the latest
openings in Texas, has almost 15,000 employees. Those who work at the
store long enough qualify for a pension plan into which the company puts
an amount equal to 20 percent of their yearly pay. More than 400
“front-line” workers — clerks, cashiers, and others who are not at the
executive level — have retirement accounts that are worth at least $1
million, according to a company spokesman.
It also provides full health benefits for those who work at least 24
hours a week, beyond the requirements in the Affordable Care Act. While
the company is private and hasn’t made wage information available,
Glassdoor reports that cashiers and clerks make more than $11 an hour.
Thanks to these benefits and wages, the company has low turnover. An
industry analyst estimated that the average hourly worker stays with the
company for more than eight years.
The same level workers can expect $8 an hour at Walmart and
part-time workers won’t get health care coverage. Even half of
full-time workers aren’t covered because the costs are so high. Thanks
to its low pay and few benefits, workers rely on $1 million worth of
public benefits in a single store just to get by.
Yet WinCo’s prices are often lower than Walmart’s. To drive them
down, the company doesn’t rely on distributors to get products and
instead sends its own trucks to get food and other goods in bulk, which
can amount to a 10 to 50 percent discount. It requires that customers
bag their own groceries to cut down on the cost of a worker doing it for
them. It doesn’t take credit cards to eliminate the processing fees.
And its stands and displays are “pragmatic” and “lack frills.”
Other rivals are also able to offer cheap goods and good working
conditions. Costco, which competes with Walmart’s Sam’s Club, pays
employees $21.96 on average and nearly all of the workers who are
eligible for benefits are enrolled. Its bottom line is strong, with
profits up 19 percent in the first quarter of the year. It also gets much more revenue and profit per employee and generates a higher return for investors than Walmart.
Meanwhile, Walmart’s sales have been hurt by its inability to keep shelves stocked and
offer good customer service. That’s because it doesn’t hire enough
employees to get product on the floor and workers with such low wages
and hours aren’t offering a good customer experience. The company ranked
at the bottom of the American Customer Satisfaction Index in February.
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